Trekscapers is dedicated to providing unforgettable outdoor experiences for adventure enthusiasts of all skill levels. We specialize in organizing treks, north treks, and other adventure trips in some of the most stunning locations in the world. Our team of experienced and knowledgeable guides are committed to ensuring the safety and enjoyment of all our customers, while also promoting eco-friendly and sustainable tourism practices. Whether you’re a seasoned trekker or a first-time adventurer, we have a wide range of customizable packages that cater to your interests and abilities. Join us on an exciting journey of discovery and exploration as we uncover the natural wonders of the great outdoors.
Raj Gada is the founder of Trekscapers, he started trekscapers because of his unconditional love for nature and he wanted to share his passion with others and provide them with amazing trekking experience and activities.
What inspired you to start Trekscapers?
There are many factors that inspired me to start Trekscapers. I had a deep love for nature and the great outdoors and wanted to share my passion with others. Others may have a desire to create a business that promotes sustainable tourism and supports local communities in remote areas. For some, starting a Trekking company may be a way to turn their personal hobbies and interests into a career. They may have spent years exploring different regions of the world, and now want to share their expertise and experiences with others.
In general, starting a Trekking company can be an exciting and rewarding venture for those who are passionate about adventure, nature, and travel, and who want to offer unique and unforgettable experiences to their clients.
How do you ensure the safety of your customers while on treks?
We hire guides/mountaineer who are experienced, knowledgeable, and properly trained to handle emergency situations that may arise during a trek/adventure. We conduct thorough risk assessments of the routes and areas that we plan to trek through, and make appropriate adjustments to the itinerary as necessary.
Providing necessary safety equipment: We always provide all necessary safety equipment, such as helmets, ropes, and harnesses, and ensure that all equipment is in good working condition.
We set clear guidelines for trek participants regarding safety procedures and protocols, and make sure that everyone understands them before beginning the trek.
Our team closely monitor weather conditions and be prepared to make changes to the itinerary if necessary to ensure the safety of participants. We ensure that participants have access to clean drinking water and nutritious food throughout the trek.
We have a communication plan in place to stay in contact with participants and emergency services in case of an emergency. Overall, we ensure the safety of customers on trek by comprehensive approaches that involves thorough planning, qualified guides, appropriate safety equipment, clear guidelines and communication, and careful monitoring of weather and other conditions.
Can you describe your company’s typical customer?
Trekking and adventure trips are typically popular among people who enjoy outdoor activities, seek new experiences, and have a sense of adventure. While there is no single “typical” customer for our company, there are certain demographics that tend to be more interested in these types of trips. For example, young adults and teenagers may be particularly drawn to Trekking and adventure trips, as they are often seeking new challenges and experiences. However, we also cater to families, couples, and older adults who may be looking for a more relaxed pace or a different kind of adventure.
It’s worth noting that Trekking and adventure trips can be physically demanding and require a certain level of fitness and endurance. Therefore, customers who are interested in these types of trips should be prepared for a challenging and rewarding experience.
How do you choose the locations for your treks?
Choosing the right location for a trek is crucial for the success of the trip. We typically consider several factors when selecting a location, including:
- Scenery and natural beauty: The location should offer stunning landscapes, beautiful views, and unique natural features that are visually appealing and provide an enjoyable trekking experience for customers.
- Accessibility: The location should be easily accessible and have good transportation links to ensure that customers can reach the starting point of the trek without any difficulties.
- Safety and security: The location should be safe and secure for trekking, with minimal risks of natural hazards such as landslides, avalanches, or extreme weather conditions.
- Cultural and historical significance: The location should have cultural and historical significance, with opportunities for customers to learn about local traditions, customs, and history.
- Environmental sustainability: The location should have minimal environmental impact and should be managed sustainably to ensure that the natural environment is preserved for future generations.
Overall, we strive to choose locations that offer a unique and unforgettable experience for their customers while prioritizing safety, accessibility, sustainability, and cultural significance.
What kind of training do your guides receive, and what qualifications do they have?
We typically hire guides/ mountaineer who have extensive experience and knowledge of the locations where they lead treks. Many guides have a background in outdoor education, wilderness first aid, and other related fields. In addition to their experience and education, We provide the guides with additional training to ensure that they have the skills and knowledge necessary to lead a safe and enjoyable trek. Some of the training that Trekking guides receive includes:
- Wilderness First Aid: This training teaches guides how to respond to emergencies and provide medical assistance in remote wilderness areas.
- Navigation and map reading: Guides must have strong navigation skills to ensure that they can lead the group safely through the trekking route.
- Risk management and safety: Guides must be able to identify potential hazards and take appropriate measures to ensure the safety of the group.
- Environmental education: Guides may receive training on local flora, fauna, and geology to provide a more informative and educational trekking experience for their customers.
- Basic Mountaineering Course (BMC): This course teaches the fundamentals of mountaineering, including navigation, rock climbing, glacier travel, and camping in mountainous environments. The course typically lasts for a few weeks and is suitable for beginners.
- Advanced Mountaineering Course (AMC): The AMC is a more advanced course that builds upon the skills learned in the BMC. It covers more technical aspects of mountaineering, such as ice climbing, crevasse rescue, and high altitude trekking. This course typically lasts for several weeks to a few months.
- Rock Climbing Course: This course focuses specifically on rock climbing skills, including anchor building, rope management, and lead climbing. It is essential for guides who will be leading treks that involve rock climbing.
- Avalanche Safety Course: This course teaches guides how to recognize avalanche hazards, assess the risk of avalanches, and take appropriate measures to ensure the safety of the group.
These courses provide us experts with the necessary skills and knowledge to safely and competently lead our customers on mountain treks. In terms of qualifications, Trekking guides may have a variety of certifications and licenses depending on the location and the requirements of the local authorities. Some common qualifications include Wilderness First Responder, Leave No Trace Trainer, and Outdoor Leadership certifications.
Overall, We strive to hire guides who have the necessary experience, education, and training to provide a safe and enjoyable trekking experience for our customers.
How do you handle unexpected situations, such as bad weather or medical emergencies?
Our team closely monitor weather forecasts for the trekking or mountaineering location and adjust the trek itinerary if necessary to avoid severe weather conditions. We provide our guides with communication devices such as satellite phones, radios or walkie-talkies, to maintain contact with the base camp or headquarters in case of any emergency. Guides are trained in wilderness first aid and carry a first aid kit with them on treks or mountaineering expeditions. They can provide basic medical care and stabilize any injuries until further assistance can be reached.
We have evacuation plans in place to ensure that customers can be safely transported to a hospital or medical facility in case of a medical emergency. This may involve calling for helicopter rescue or arranging for a ground evacuation. We assess the risk of trekking or mountaineering in different weather and environmental conditions and modify or cancel the trip if necessary. We provide travel insurance to their customers which covers medical expenses, emergency evacuation, and other related costs.
What are your plans for the future of your company?
We look to expand our services to cover more regions and offer a wider range of trekking and mountaineering expeditions. This could involve partnering with local guides and communities to offer unique experiences for customers. The use of technology could be incorporated to enhance the customer experience, such as developing a mobile app to track the progress of treks or provide real-time updates on weather and route conditions. We look to implement sustainability initiatives to minimize the environmental impact of our activities. This could involve initiatives such as promoting responsible tourism, reducing waste, and using renewable energy sources.
We focus on improving the overall customer experience by upgrading the quality of accommodation and transportation, offering more diverse food options, and providing better communication and information to customers. We focus on enhancing the safety and training of our guides and staff to provide customers with a safer and more enjoyable experience. By offering additional training courses and investing in better equipment and resources to ensure safe and successful treks.
By any chance, is technology helping you to grow your business?
Technology has made it easier for us to reach a wider audience through digital marketing and social media. We can now create and share content on our website, social media, and other online platforms to showcase our services, experiences, and customer reviews. Moreover, technology has enabled us to provide better customer service and experience. We use online booking systems, mobile apps, and customer relationship management tools to streamline the booking and payment process, and provide personalized recommendations based on customer preferences.
Technology has also helped us to improve the safety and efficiency of our operations. For example, we use GPS technology and satellite phones to track and communicate with guides and customers during treks and expeditions. Additionally, we use weather monitoring and forecasting tools to make informed decisions about trekking routes and schedules, and plan for any potential risks or challenges.
Overall, technology has played a significant role in the growth and success of our company. By leveraging technology, we provide better customer service, improve safety and efficiency, and reach a wider audience to grow our business.
As a founder what did you learn?
The travel and trekking industry is highly dynamic and constantly changing, and as a founder I was needed to be able to adapt quickly to new challenges, trends, and customer needs. Travel and trekking activities can involve inherent risks, and as a founder I had a robust risk management plan in place to ensure the safety of my customers and staff. We rely heavily on customer satisfaction and positive reviews, and I prioritize exceptional customer service to build a loyal customer base.
Managing a team of guides, support staff, and administrative personnel requires strong leadership skills and effective communication, which I built throughout my journey. Running trekking company, I learnt managing cash flow, budgeting, and financial forecasting to ensure the sustainability and growth of the business.
One piece of advice from you to future entrepreneurs who are trying to start a trekking company like yours
Before starting a trekking company, it’s important to have a clear vision of what you want to achieve, your target market, and your unique value proposition. This will help guide your business decisions and set you apart from competitors. Safety should be a top priority for any trekking company. Make sure to invest in the right equipment, provide adequate training for guides, and have a robust safety plan in place. Hiring and managing the right team is essential for the success of a trekking company. Look for experienced and passionate guides who share your values and can provide exceptional customer service.
As a trekking company, you have a responsibility to minimize your impact on the environment and local communities. Incorporate sustainable practices into your operations, and educate your customers on responsible tourism. Technology can be a powerful tool for streamlining operations, improving customer experience, and reaching a wider audience. Invest in a good website, use social media for marketing, and consider using booking and payment platforms to make the booking process easier for customers. entrepreneurs who are trying to start a trekking company. Ultimately, the key to success is to have a clear vision, prioritize safety and sustainability, build a strong team, leverage technology, and stay committed to your goals.
Trekscapers stands as a gateway to extraordinary outdoor experiences, catering to adventure enthusiasts of all levels of expertise. Their commitment to safety, enjoyment, and sustainable tourism practices sets them apart as a responsible and reliable choice for those seeking memorable adventures. With their team of experienced guides and a wide range of customizable packages, Trekscapers offers a unique opportunity to explore and appreciate the natural wonders of the world. Whether you’re looking to challenge yourself on a trek or immerse yourself in the beauty of nature, Trekscapers is the perfect companion for your journey. Join them in creating unforgettable memories and fostering a deeper connection with the great outdoors.
