Why Zeen Failed- Inside the $9M Social Collaging Startup’s Collapse

Inside the struggles of a creative startup in today’s high‑stakes creator economy

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What Was Zeen?

In 2019, Zeen began as Landing, with dreams of making the new generation reimagine digital scrapbooking. How? It let its users create and share visual mood boards and it served as a social collaging platform. The inspiration of the same was drawn from the classics Polyvore and Pinterest. GenZ loved the concept. They embraced it for its highly visual, creative, and nostalgic format.

Zeen homepage showing design tool for tastemakers with shoppable collage examples
Zeen positioned itself as a design tool for tastemakers, allowing users to create and share shoppable collages.

The problem with niche communities is that scaling beyond the small set of loyal people is difficult. And that’s the exact problem Landing also faced. In 2023 Landing shut down and was rebranded as Zeen. They shift their focus to the booming creator economy. And with that came their new vision: shoppable collages. These collages would be embedded in Substack newsletters, blogs, and social media feeds. And the most fascinating part was that it had built‑in affiliate links to help creators monetize content.

Funding and Ambition

Zeen had secured a whooping $9 million funding from prominent ventures, like Stellation Capital, Cowboy Ventures, and Chai Ventures, as reported by Net Influencer. With this funding in hand, the startup was aiming high. It aimed to grow fast, attract millions of active users, and create a meaningful alternative to big‑tech‑dominated creative platforms. Easy? It wasn’t.

But their goal was clear, they wanted to fuse creative expression with e‑commerce functionality. This way Zeen would capture two massive trends that have been floating around from a long time- social discovery and social shopping. All of it while making sure independent creators had this new way to earn.

What Went Wrong

Was it beginners luck? Or what went wrong? Because despite having a strong early buzz and a creative pivot, Zeen faced a mix of market and operational hurdles:

  1. Scaling Challenges– As mentioned above, with niche areas, the problem lies in the scaling. Here the app never reached the large. And the engaged user base needed for venture‑level growth, which in fact did not happen.
  2. Overcrowded Market– There was no chance of market domination, as there were already platforms that were doing really well. Platforms like Pinterest, Instagram, and TikTok were already dominating the visual inspiration space.
  3. Creator Monetization Limits– The fascinating idea of affiliate links were not enough. They were not enough to drive substantial revenue for creators or Zeen itself.
  4. Funding Headwinds – While getting the initial funding was great, but in today’s cautious VC climate, raising additional rounds for niche consumer apps is harder than ever.
  5. Late Pivot – The shift from social network to creator monetization tool came too late. Which stood as a drawback to rebuilding momentum.

Co‑founder Miri Buckland reflected:

Over the last couple of months, it became clear that it wasn’t going to grow to the scale that it needed to as a VC‑backed startup. If there was any other way to keep it going, we would’ve done that.

The Bigger Picture

What does Zeen’s story show us? It shows us that consumer social startups are facing the toughest market in years. Many platforms even with passionate communities have struggled immensely to achieve sustainability. In today’s world just being creative is not enough. Because the competition is a lot out there, today’s social apps need to prove so much to stand a chance. They are expected to compete against entrenched giants, differentiate clearly, and prove monetization viability almost immediately after they start operating.

Lessons for Founders

  1. Validate Monetization Early – It has become very important to build the revenue engine before or alongside your user base.
  2. Choose the Right Funding Path – Venture Capital expectations usually are misaligned with niche or slower- growth products, so it’s crucial to choose the right funding path.
  3. Pivot Decisively and Early – If you feel that the startup is not taking up, it is advisable to pivot in the early stages as late changes often burn more runway than they save.
  4. Differentiate Relentlessly – At least when it comes to niches only platforms that stand out have a chance of succeeding. So, without a truly unique hook, user acquisition costs will balloon.
  5. Consider Sustainable Growth Models – This might offend a lot of creative platforms but bootstrapping, community investment, or hybrid monetization may be better suited to creative platforms. So choose wisely.

Closing Insight

The lesson to be learnt from Zeen’s story is that while creativity sparks interest, only sustainable growth and a clear revenue path can keep a startup alive. Because the competition in between social and creator economy platforms is fierce, and one that doesn’t stand out, doesn’t stand a chance. We’ve seen similar cautionary tales before, like CaaStle’s downfall and fraud scandal, where early promise was overshadowed by operational and market challenges.

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