Ministry of Electronics and IT is currently working on a OpenAI’s ChatGPT-powered WhatsApp chatbot for farmers in India to learn about various government schemes. This chatbot supports 12 languages and is set to be able to process voice notes, and MeitY is working on training language processing models.
MeitY’s Bhashini team is testing the chatbot that is set to help farmers learn about various government schemes. In addition, the chatbot supports 12 languages, including English, Hindi, Tamil, Marathi, Kannada, Bengali, Telugu, Odia, and Assamese. It is working to add many more languages and voices to its repository and train language processing models in as many Indian languages as possible. Although the WhatsApp chatbot’s launch may take some time, as it currently relies on input in English and has limited support for local languages, MeitY is hopeful that the addition of more languages will enable the technology to reach a larger population. Microsoft CEO Satya Nadella spoke about a similar chatbot at the World Economic Forum, in which Indian farmers would be able to use a GPT interface to access a government program through the internet.
The chatbot is willingly designed to answer queries about government schemes. While ChatGPT covers a wide range of topics, the chatbot’s available version may not be as accurate as the original.
MeitY is not the only one organization in India to work with WhatsApp on creating dedicated chatbots.The MyGov WhatsApp chatbot, launched by both the central and state governments, offers several services and is widely used.
Other companies, such as Google, are also adopting AI technology to create smarter platforms. Google’s Bard, another AI chatbot, is being integrated into its search engine to allow users to obtain information in a conversational way.
Rajiv Chandrashekar, Minister of State for IT and Electronics said,
”INDIAai is being expanded as a partnership with Indian tech companies, start-ups, and academic institutions under a comprehensive AI programme that consists of the National Data Governance Framework Policy, an Indian datasets programme, and setting up of three AI Centres of Excellence.”
“One good example is Bhashini, a natural language AI platform, which enables automated language translation and is already being integrated with ChatGPT,” he added.